Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pknives22@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You are responsible for shipping the item back to us unless the return is the result of our error (you received an incorrect or defective item, etc.). There is a 20% restocking fee on non-defective items to offset lost shipping, credit card, and labor costs. Restocking fee is assessed on the pre-sale or discount value of the item. You should expect to receive your refund within two weeks of our receipt of your package. We strongly recommend you insure any package being returned to us, as we will not be able to help you if your return is lost or damaged.

You can always contact us for any return questions at pknives22@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods .

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.